FAQs
Our transition begins on June X, 2025, and will continue into early 2026. You’ll start seeing the VytlOne name more often, but the service you trust stays the same.
Healthcare is evolving rapidly. Our new name reflects our commitment to addressing these changes and our unique position in the pharmacy space. We’re introducing an authentic partnership for a new era — one that puts your goals at the center of everything we do.
No, your account team and support contacts remain the same. Continue using your existing Maxor contacts and emails for now — we’ll notify you when our VytlOne emails are active. All messages will be forwarded during the transition.
Members can continue using the same portal and phone number: (800) 687-0707.
Don’t hesitate to contact your account manager for more details — they’re ready to support you through the transition.